Terms of Service

Welcome to Elzarp Limited. These Terms of Service ("Terms") govern your access to and use of our website and your purchase of men's clothing and footwear from us. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

This website is operated by Elzarp Limited, a company registered in Hong Kong under Business Registration No. 81247825, with its address at 77 Leighton Rd, Wan Chai, Hong Kong. We sell men's clothing and shoes online. Throughout these Terms, "we", "us", and "our" refer to Elzarp Limited, and "you" and "your" refer to any person using our website or purchasing from us.

2. Eligibility

By using our website, you confirm that you are at least 18 years old, or the age of majority in your place of residence, and that you have the legal capacity to enter into a binding agreement. If you are using the website on behalf of a business, you confirm that you are authorised to accept these Terms on its behalf.

3. Your Account

If you create an account on our website, you are responsible for:
  • Providing accurate, current, and complete information
  • Keeping your login details secure and confidential
  • All activity that takes place under your account
Please notify us immediately at contact@elzarp.com if you suspect any unauthorised use of your account. We reserve the right to suspend or close accounts that violate these Terms.

4. Products and Descriptions

We make every effort to display our clothing and footwear, including colours, images, and descriptions, as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product, and minor variations in colour, fabric, or finish may occur. Sizes and fit may vary between styles. Please refer to the size guide on each product page before ordering. Measurements and size charts are provided as a guide only, and minor variations may occur. All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change product descriptions at any time without notice.

5. Pricing and Payment

All prices are displayed in the currency shown on our website and may change at any time without notice. The price that applies to your order is the price shown at the time you place it. Payment must be made in full at the time of purchase using one of the payment methods available at checkout. By providing payment information, you confirm that you are authorised to use the selected payment method. If a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel any orders placed at the incorrect price, even after confirmation. If your payment has already been taken, we will issue a full refund.

6. Orders

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including:
  • Product or size unavailability
  • Errors in pricing or product information
  • Suspected fraud or unauthorised transactions
  • Orders that appear to be placed by resellers or distributors
If we cancel your order after payment has been taken, we will refund the full amount to your original payment method.

7. Shipping and Delivery

Estimated delivery times are 5–8 business days after dispatch. Delivery times are estimates only and are not guaranteed. Any customs duties, import taxes, or fees charged by the destination country are the responsibility of the customer. For full details, please see our Shipping Policy.

8. Returns and Refunds

We offer a 30-day return period from the date of delivery for clothing and shoes, subject to the conditions set out in our Return and Refund Policy, which forms part of these Terms. To be eligible for a return, items must be unworn, unwashed, and in their original condition and packaging, with all tags attached. Shoes must not show signs of wear and must be returned in their original box.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, product designs, and software, is owned by or licensed to Elzarp Limited and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, republish, or use any content from our website for commercial purposes without our prior written permission.

10. Prohibited Uses

When using our website, you agree not to:
  • Use the website for any unlawful or fraudulent purpose
  • Provide false, inaccurate, or misleading information
  • Interfere with or disrupt the security or operation of the website
  • Upload or transmit viruses, malware, or any other harmful code
  • Attempt to gain unauthorised access to our systems or other users' accounts
  • Use automated tools such as bots or scrapers to collect data from the website
  • Infringe our intellectual property rights or those of any third party
  • Harass, abuse, or harm other people
We may suspend or terminate your access to the website if you breach any of these restrictions.

11. Reviews and User Content

If you submit reviews, comments, photos, or other content to our website, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display that content in connection with our business. You confirm that your content is accurate, does not violate any third party's rights, and does not contain unlawful, offensive, or misleading material. We reserve the right to remove any content at our discretion.

12. Third-Party Links and Services

Our website may contain links to third-party websites or use third-party services, such as payment processors and shipping carriers. We are not responsible for the content, policies, or practices of any third party, and your use of their services is at your own risk.

13. Disclaimer of Warranties

Our website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties, express or implied, that the website will be uninterrupted, error-free, secure, or free from viruses. Nothing in these Terms affects your statutory rights as a consumer.

14. Limitation of Liability

To the fullest extent permitted by law, Elzarp Limited, its directors, employees, and partners shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill, arising from your use of the website or the products purchased. Our total liability for any claim relating to a product shall not exceed the amount you paid for that product. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so.

15. Indemnification

You agree to indemnify and hold harmless Elzarp Limited and its directors, employees, and partners from any claims, losses, damages, or expenses, including reasonable legal fees, arising from your breach of these Terms or your misuse of the website.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

17. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted means you accept the updated Terms.

18. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising from these Terms or your use of the website shall be subject to the non-exclusive jurisdiction of the courts of Hong Kong.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

20. Contact Us

If you have any questions about these Terms of Service, please contact us: Elzarp Limited Business Registration No.: 81247825 77 Leighton Rd, Wan Chai, Hong Kong Email: contact@elzarp.com Phone: +1 (724) 370-0643